![]() ![]() NFL Game Pass: The email was sent out to all previously subscribed GamePass users. when will a manager contact me, as you committed to last week? why did i get this email yesterday?ĭmitry Kagansky: 2. NFL Game Pass: Your account has already been taken off of automatic renewals and is not set to renew for this season.ĭmitry Kagansky: 1. NFL Game Pass: What is the user name for your account? Also, a manager was due to contact me by this past Tuesday about my second problem. The first is that I got an email that reads: "Your NFL Game Pass - Season subscription is currently set to auto-renew on 8/3/11 for the 2011 NFL Season." I specifically asked for a cancellation last week in a chat session. NFL Game Pass: Hello, how may I help you?ĭmitry Kagansky: I have 2 problems. And here is the result of that session: You are now chatting with NFL Game Pass So I tried to call, but after 20 minutes of waiting, decided to go down the chat route again. However, last night, they did manage to send me a reminder that my account is set to auto-renew, and will be charged again! What is wrong with these people? And I was even checking my spam folder diligently. Despite my last post, where the anonymous person said I would be contacted by a supervisor, nothing showed up in any mailbox. 29Jul/11 0 NFL Game Pass – not very good at keeping commitments, or giving any info outĪs you probably expected, no one contacted me from the NFL this week. ![]()
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